| Feature | XiO Cloud | XiO Cloud Premium |
|---|---|---|
| Crestron Device Management | Yes | Yes |
| Firmware Management | Yes | Yes |
| SMS / Email Alerts | Yes | Yes |
| Real-Time Monitoring | Yes | Yes |
| Third-Party Device Support | No | Yes |
| Historical Analytics | Limited | Advanced |
| ServiceNow Integration | No | Yes |
| API Access | Basic | Advanced |
| Room Analytics | No | Yes |
| SNMP / TCP / Ping Monitoring | No | Yes |
| Capability | Description |
|---|---|
| Deploy | Preconfigure devices before installation |
| Monitor | Real-time online/offline device tracking |
| Manage | Firmware, settings, and license updates |
| Analyze | Usage analytics and historical reporting |
| Alerting | SMS/email notifications |
| Cloud Provisioning | Zero-touch device onboarding |
| Remote Access | Web-based management interface |
| Enterprise Scaling | Multi-building and global deployment
|
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