Jabra Engage 40 Corded Contact Centre Headset

The Jabra Engage 40 is a corded, entry-level contact-centre headset built around a dual-MEMS microphone system and an on-ear design engineered for both comfort and durability. It connects over USB-A or USB-C to a PC or Mac, and a USB-C variant without the inline controller can also connect directly to a voice-compatible mobile device.

Engage+ software feeds real-time call insights — background noise levels, mute usage and more — back to IT and operations teams for troubleshooting and quality monitoring, while Jabra SafeTone 2.0, PeakStop at 105dB and IntelliTone 2.0 manage average daily noise exposure and protect hearing to EU Noise at Work, G616 and OSHA standards. An optional inline control unit (SKU-dependent) adds a busylight, call-control buttons and two programmable speed-dial numbers, and the headset is available in Stereo and Mono builds, each in Microsoft Teams-certified and UC (Zoom, Google Meet, Works With Chromebook) variants.

Specifications

Technical Overview

Connectivity: Wired USB-A or USB-C
Wearing Styles: Stereo and Mono, on-ear headband
Weight: Stereo: 63g (144g with inline control unit) · Mono: 45g (127g with inline control unit)
Microphone: 2x MEMS, -38dBV/Pa sensitivity, 100Hz–14kHz bandwidth
Speaker: 20mm, 30mW max input power, 50Hz–20kHz (music), 100Hz–14kHz (speak mode)
Hearing Protection: Jabra SafeTone 2.0, PeakStop 105, IntelliTone 2.0, BalancedVoice; EU Noise at Work, G616, OSHA
Noise Handling: Noise-isolating fit; noise reduction on calls
Cable Length: 1.6m or 2.4m (SKU-dependent)
Control Unit (SKU-dependent): Busylight, incoming/active call and mute/hold indication, SDK-programmable, 2 speed-dial numbers
Certifications: Microsoft Teams (SKU-specific); Zoom, Google Meet, Works With Chromebook, Cisco, Unify, Amazon Chime
Software: Engage+, Jabra Direct, Jabra Xpress
Platform Integration: Amazon Connect, Genesys Cloud CX, NICE CXone (call control via control unit)
Box Contents: Headset, carry pouch, warranty and warning leaflet
Warranty: 3 years
Available Configurations (Part Numbers, per authorized reseller listings): Stereo: 4099-413-279 (USB-A), 4099-413-299 (USB-C) · Mono: 4093-410-279 (USB-A), 4093-419-299 (USB-C) — Teams and UC variants available per SKU; confirm exact SKU on jabra.com/support before ordering

Key Features

What It Delivers

Dual-MEMS microphone system, 100Hz–14kHz bandwidth, -38dBV/Pa sensitivity
20mm speaker, 50Hz–20kHz (music mode), 100Hz–14kHz (speak mode)
Noise-isolating fit with noise reduction on calls
Jabra SafeTone 2.0, PeakStop 105, IntelliTone 2.0 and BalancedVoice hearing protection
Real-time call analytics via Engage+ (background noise, mute usage, call patterns)
USB-A and USB-C connectivity; USB-C variant can connect to voice-compatible mobile devices
Optional inline control unit with busylight, call controls and 2 programmable speed-dial numbers
Stereo and Mono builds, in Microsoft Teams-certified and UC variants
Compatible with Amazon Connect, Genesys Cloud CX and NICE CXone call control (with control unit)

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